Frenquently Asked Questions

Frequently Asked Questions (FAQ)

Welcome to the Trinity Bless Help Center! Below you'll find answers to our most common customer questions. If you need further assistance, feel free to contact our support team.

📦 Shipping & Delivery

Q: How long does shipping take?
A: Shipping times are as follows:

  • United States: 7–14 business days

  • International Orders: 14–31 business days
    Please note that delays may occur during holidays or due to customs processing.

Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping times may vary depending on your location.

Q: How can I track my order?
A: Once your order ships, tracking information will be uploaded as soon as possible. You can view it on our Track Your Order page.

🔁 Returns & Refunds

Q: What is your return policy?
A: We accept returns within 15 days after delivery. Items must be unused and in their original condition. To start a return, please contact our support team with your order details.

Q: How long does it take to receive a refund?
A: Refunds are typically processed within 5–10 business days after we receive your return. The amount will be credited back to your original payment method.

Q: Can I exchange an item?
A: At this time, we do not offer direct exchanges. You can return the item for a refund and place a new order.

💳 Orders & Payments

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods shown at checkout.

Q: Can I cancel or change my order after it's placed?
A: Orders can only be changed or canceled within 2 hours of purchase. After that, processing begins and we’re unable to make modifications.

🛍️ Products & Availability

Q: An item I want is out of stock. Will it be restocked?
A: Some of our items are limited edition, but we often restock popular pieces. Sign up for restock notifications on the product page or follow us on social media for updates.

Q: Are your products true to size?
A: Most of our products run true to size. We recommend checking the size chart on each product page for specific measurements and fit notes.

❓ Still Need Help?

If your question isn't listed here, please reach out to our customer service team:
📧 Email: trinityblesspr@gmail.com
📱 Or use the Contact Us form on our website.

We’re here to help you every step of the way!